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Evgeny Kagan
Title
Cited by
Cited by
Year
Ideation–execution transition in product development: An experimental analysis
E Kagan, S Leider, WS Lovejoy
Management Science 64 (5), 2238-2262, 2018
422018
Equity Contracts and Incentive Design in Start-Up Teams
E Kagan, S Leider, WS Lovejoy
Management Science, 2019
23*2019
Mentoring in startup ecosystems
J Sanchez-Burks, DJ Brophy, T Jensen, M Milovac, E Kagan
Ross School of Business Paper, 2017
172017
The Gatekeeper’s Dilemma:“When Should I Transfer This customer?”
BA Hathaway, E Kagan, M Dada
Operations Research, 2022
152022
Dynamic decision-making in operations management
E Kagan, S Leider, O Sahin
Johns Hopkins Carey Business School Research Paper, 2021
72021
Ai chatbots in customer service: Adoption hurdles and simple remedies
E Kagan, M Dada, B Hathaway
Johns Hopkins Carey Business School Research Paper, 2022
62022
On Repeat: Does Iteration Drive Innovation
E Kagan, T Lieberum, S Schiffels, C Jost
Available at SSRN 4105914, 2024
4*2024
The Omnichannel Service Desk: Live Agents, Chatbots or Both?
M Dada, B Hathaway, E Kagan
Chatbots or Both, 2023
32023
Venture Deals: Sources of Leverage in Entrepreneur-Investor Bargaining
E Kagan, K Hyndman, A Qi
2*
Beyond Averages: How Do Customers Respond to Wait Time Distributions?
E Kagan, KB Hyndman, AM Davis
Available at SSRN 4899240, 2024
12024
Transfer Decisions in Services: A Multimethod Approach
B Hathaway, E Kagan, M Dada
Available at SSRN 3771633, 2021
12021
Entrepreneurial Operations Management
E Kagan
2018
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Articles 1–12